We do our best to ship all in-stock orders within 1-2 business days. We do not ship over weekends or on holidays. Our standard shipping method is USPS. Transit times are based on your distance from our warehouse in Kent, WA & should arrive within 5-10 business days. We ship internationally, but product(s) arrival time(s) may vary. Shipping rates are subject to product(s) dimensions & weight. To inquire about the status of your shipment, contact Customer Service or utilize your tracking number & info that was provided at time of purchase.
There are no returns/refunds on custom apparel.
Prospect United offers a 30 day warranty on all of our products against manufacturer’s defects. This does not include natural wear and tear. CHECK ALL PRODUCTS UPON ARRIVAL FOR DAMAGE. Products deemed defective may be sent to the 22728 Russell Road, Kent, WA 98032, with a copy of the receipt within this 30 day period for replacement only.
Merchant does not cover the cost of shipping for returns or exchanges being sent back to our facility, unless manufacturer defect.